I recently went on an inclusive leadership course at work. It was very interesting. There were four particular lists that I wanted to make a note of to refer back to:
This was really interesting, very closely linked to the two systems concept in Thinking, Fast and Slow and also the idea of “taking deliberate action” as a mechanism for preventing mistakes, in Turn the Ship Around!.
Here are some of the things that make us more likely to be biased in our actions:
It’s always worth taking a bit more time over decisions, taking a break, a walk round the block, or having a cup of tea and a biscuit!
She gave us some really good examples of how something that in one culture we might perceive as “good manners” are non-existent, or pereceived as bad manners in other cultures; something to be aware of when you are making snap judgments about people.
Reading this list, I can really feel how acting differently to some of those would provoke a reaction in me that is actually completely unjustifed as people have very different cultural norms.
These are the lists I wanted to make a note of for my own future reference, though they represent only a small fraction of what was covered in the three hour workshop. I don’t plan to write the rest of the course up. It’s definitely worth seeking out such a course yourself if you can.
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